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You have questions. We have answers.

Find answers to common eyelash extension questions at Eyeconic Lash in Phoenix, AZ!

Do you have a satisfaction guarantee?

If you don’t absolutely love your eyelash extensions from Eyeconic Lash in Phoenix, AZ, we promise to make it right—guaranteed! Our aim is for each client to have the best experience with their new lashes. If you don’t love your lashes for any reason, please contact us by phone within 72 hours of your appointment, and we’ll get you back in as quickly as possible to address your concern, free of charge.

Restrictions
Eyeconic Lash must be notified within 72 hours of your appointment if there are any concerns with your lashes or brows. After 72 hours, complimentary fix appointments are no longer available. Complimentary fix appointments must be completed within 2 weeks of the original date of your appointment. Standard 24-hour cancellation policy applies to fix appointments. If a fix appointment is no-showed or canceled within 24 hours, the client will no longer be eligible for a complimentary appointment and will have to pay for a fill as usual.

What is the difference between Volume and Classic Lashes?

Classic lashing is a method where 1 lash extension is adhered to 1 natural lash. This method is also known as 1 to 1 or 1:1. Classic lashes are perfect for clients in Phoenix who already have lots of natural lashes but want to add more length (Classic lashes look more natural).

Volume (2D, 3D, 4D, 5D, or Russian) lashes are when multiple lashes are applied to one single natural eyelash, individually isolating one natural eyelash at a time. If two eyelash extensions are applied to one natural lash, it’s described as 2D; if three, then 3D, etc. This method is also known as Russian volume. The lash extensions used are significantly thinner than those for the classic lash method (usually a 0.07 diameter lash extension is used).

Volume lashes are lighter, fluffier, and give Phoenix clients a fuller look. They’re perfect for those who don’t have a lot of lashes, have sparse lashes, bald spots, or just want a more dramatic look without using a thicker lash.

How long do lash extensions last?

Lash extensions from Eyeconic Lash in Phoenix, AZ should last as long as your natural lash stays in before it sheds (and a baby lash grows in behind it). This is anywhere from 60-75 days on average. Of course, each natural lash is in a different stage of growth, so fill appointments are needed on average every 2-4 weeks to keep lashes looking full and fabulous! On average, natural lashes shed 1-5 lashes daily.

Do lash extensions damage natural lashes?

When done by a trained professional at Eyeconic Lash in Phoenix, AZ, eyelash extensions will actually help your natural lashes get stronger and healthier. Wearing lash extensions helps women avoid using harsh mechanical curlers or rubbing their lashes each night. However, there are many misconceptions related to lash extensions and damage.

Many lash providers may damage natural lashes due to:

a). Not being trained properly

b). Using cluster lashes or too heavy a weight of eyelash extensions on your natural lashes

c). Not caring or taking the time, detail, and patience to apply beautiful, seamless, single lightweight extensions

d). Not talking to clients about aftercare and products intended for lash extension use

How should I prep for my lash appointment?

Please arrive at Eyeconic Lash in Phoenix, AZ without any eye makeup on, or plan to arrive 10 minutes prior to your appointment to remove eye makeup (we have remover at the studio). Do not drink caffeinated beverages prior to your appointment, as it will make your eyelids flutter during your session.

How often should I get a lash fill?

We recommend getting a lash fill every 2-4 weeks at Eyeconic Lash in Phoenix, AZ. A touch-up fill is needed to replace any lashes that have fallen due to your natural hair cycle. Lash fill appointments average 45 minutes to 1 hour.

What are eyelash extensions?

Eyelash extensions are individual lashes (made from a high-grade sterilized Korean PBT fiber) that come in a variety of different lengths, thicknesses, finishes, and curl types. These extensions are applied to your natural lashes at Eyeconic Lash in Phoenix, AZ, and hold their bond until your natural lash sheds from its own cycle (at which point a baby lash grows in, and fills are required to re-extend new growth). With proper application, lash extensions look and feel completely natural.

Are Eyeconic Lashes safe?

Eyeconic Lash & Beauty Bar in Phoenix, AZ only uses medical-grade adhesives that never come in contact with your skin. We adhere lash extensions 1mm away from the lash line for safety and comfort.

Can I get my lash extensions wet right after my appointment?

For best results at Eyeconic Lash in Phoenix, AZ, we recommend that you avoid contact with water for ideally 24 hours after your lash appointment to ensure the adhesive sets properly.

Can I shower, exercise, swim, and visit a spa while wearing eyelash extensions?

Yes, but many women don’t feel the need to wear makeup once they have their lashes done by Eyeconic Lash in Phoenix, AZ. DO NOT USE OIL-BASED OR WATERPROOF MASCARA as they can dissolve the bonding agent used and shorten the retention of your extensions.

Do I need an appointment?

Yes, we work by appointment only at Eyeconic Lash in Phoenix, AZ. Please call or schedule your appointment online today!

How do I know if Classic or Volume Extensions are right for me?

We understand choosing between classic and volume lashes is a complicated choice at Eyeconic Lash in Phoenix, AZ. We recommend purchasing deals at our studio, and we’ll honor any special in-house, giving you time to consult with your technician. Your technician can look at your lashes and eye shape to help you better understand which style works best with your eye shape and lash health.

How do I take care of my lash extensions? Do's & Don'ts

DO NOT:

Do not use a mechanical eyelash curler

Do not use oil-based products around your lashes (inside orbital bone)

Do not perm or tint your lashes after they have been applied

Do not pull on your lashes

Do not rub or tug your lash extensions

Do not sleep grind your lashes into your pillow while you sleep

DO:

Do use eyelash extension-safe aftercare products from Eyeconic Lash in Phoenix, AZ

Do brush your lashes daily to keep them groomed and tangle-free

Do apply sealant before swimming, workouts, or hot yoga (*classic lashes only)

Do wash your lashes daily with an oil-free cleaner

Do sleep with a contoured sleeping mask to protect your lash extensions

I wear contacts. Can I still wear lash extensions?

Yes! Since lash extensions at Eyeconic Lash in Phoenix, AZ do not touch the skin, they don’t interfere with your contacts or normal daily activities.

Studio Policies

CANCELLATION POLICY

If you are unable to keep your appointment at Eyeconic Lash in Phoenix, AZ, please call or email us 24 hours prior to your appointment time to cancel or reschedule. If you fail to do so, a cancellation fee will be applied. If you arrive more than 20 minutes late to your appointment, we cannot guarantee full satisfaction of your results. Clients arriving 20 minutes late will most likely need to be rescheduled.

CHILDREN POLICY

Our studio at Eyeconic Lash in Phoenix, AZ offers a soothing and quiet environment for all clients and staff. Keeping that as our main focus, we do not allow babies or children under the age of 10 in the studio. This policy is also for the safety of your children, our staff, and our clients, as you are not able to attend to your children during your appointment. We cannot perform your procedure if you arrive with children. This policy is strictly enforced.

PET POLICY

In accordance with Arizona State Board of Cosmetology regulations, please note that NO PETS are allowed in the studio at Eyeconic Lash in Phoenix, AZ at any time.

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4545 N 36th St Suite 101
Phoenix, AZ 85018
602-396-0495
info@eyeconiclash.com
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